Refund and Returns Policy

1. Easy Return (7 Days)

At shopping.jsbxwh, we strive to ensure your satisfaction with our lightweight, non-slip sneakers priced at just **₹99**. If you’re not completely satisfied with your purchase, you can initiate a return within **7 days of receiving your order**.

How to Initiate a Return

To start, please send an email to contact@shopping.jsbxwh.online with your **order number** and a brief explanation of why you’re returning the item. Once approved, we’ll provide you with detailed instructions for shipping the product back to us.

Return Conditions

• The sneakers must be **unused** and in a resalable condition.
• Must be returned in their **original packaging**.
• Must be in the **same condition** as when you received them.

Refund Process

We offer a **full refund** upon successful return pickup and inspection. After we receive and inspect the returned item to confirm it meets our return conditions, your refund will be processed within **5-7 business days**. The amount will be credited back to your original payment method (e.g., adjustments for Cash on Delivery).

Shipping Costs

Please note that **shipping costs for returning the item are the responsibility of the customer** unless the product was defective or incorrectly shipped by us. If you encounter any issues, our support team is here to assist you promptly.

2. Order Cancellation

Orders can be easily canceled by sending a request via email, giving you flexibility and control over your purchase. To cancel, simply email us at contact@shopping.jsbxwh.online with your **order number** and a cancellation request **before the order is dispatched**.

**Important:** Since we aim to ship orders on the same working day, please submit your cancellation as soon as possible. Once the order is dispatched, cancellation is no longer possible, but you can still opt for a return following our Easy Return policy above.

Upon successful cancellation, any payments made will be refunded within **5-7 business days**, ensuring a smooth and transparent experience.

3. Shipping Policy

Processing and Dispatch

Orders are shipped on the **same working day** if placed before our daily cutoff time (typically **2 PM IST, Monday through Saturday**, excluding public holidays).

Delivery and Tracking

Once dispatched, your order is handed over to our trusted courier partners, and delivery typically takes **3-4 days**, depending on your location within India. You’ll receive tracking details via **SMS or email**, allowing you to monitor your package’s journey on the courier’s website.

Shipping is **free on all orders**, reflecting our commitment to keeping your costs low.

In rare cases of delays due to unforeseen circumstances (e.g., weather or logistical issues), we’ll keep you informed and work to resolve any issues swiftly.

4. Contact Us

If you have any questions regarding our Refund and Returns Policy, or need assistance with a return, cancellation, or shipping inquiry, our team is here to help. Feel free to reach out to us at any time—we’re committed to making your experience with shopping.jsbxwh as smooth as possible.